The Importance Of Emotional Intelligence In Leadership

Emotional intelligence (EI) is the ability to recognize, understand, and manage one’s own emotions as well as those of others. It is an essential skill in leadership because it allows leaders to connect with and inspire their team members, navigate challenges effectively, and build strong relationships. In this blog, we will discuss the importance of emotional intelligence in leadership and how it can help leaders to build strong relationships, navigate challenges, and inspire others.

Builds Strong Relationships

One of the most critical skills for any leader is building strong relationships with team members. When a leader has high emotional intelligence, they are more likely to be able to establish these connections. Leaders with high EI can read emotions and understand how their team members feel, which helps them tailor their approach to each individual.

By developing a strong relationship with team members, leaders can create a more positive and productive work environment. When employees feel valued, respected, and understood, they are more likely to be engaged and motivated. This, in turn, leads to higher levels of productivity, job satisfaction, and loyalty to the organization.

Navigates Challenges

Leadership is not always easy, and there will be times when a leader faces difficult challenges. Leaders with high EI are better equipped to navigate these challenges because they can recognize and manage their own emotions, as well as those of others.

When faced with a challenging situation, emotionally intelligent leaders can remain calm and focused, which helps them think clearly and make better decisions. Additionally, they can read the emotions of others and respond appropriately, which can diffuse tense situations and help everyone work together to find a solution.

Inspires Others

Leaders with high emotional intelligence are often able to inspire their team members. By understanding their employees’ emotions and needs, they can motivate them to work harder, achieve more, and strive for excellence.

Emotionally intelligent leaders also tend to be more effective communicators. They are able to convey their message clearly and empathetically, which can help employees feel more connected to the organization’s goals and values.

Additionally, emotionally intelligent leaders tend to be more authentic and genuine. They lead by example, demonstrating the behaviors and attitudes they expect from their team members. This can create a culture of trust and openness, which can lead to greater creativity, innovation, and collaboration.


In conclusion, emotional intelligence is a critical skill for any leader. Leaders with high EI are better able to build strong relationships with team members, navigate challenges effectively, and inspire others. By recognizing the importance of emotional intelligence in leadership, organizations can cultivate leaders who are empathetic, authentic, and effective in achieving their goals.

About the Author

Michael Hill is the Dean of the LWA Leadership Institute and is an MBA-educated professional with a significant set of skills in transforming businesses into highly profitable companies. He has successfully designed and implemented retail, microfinance, and SME credit businesses for a Sub-Saharan bank across 5 Southern African countries. Michael has experience in turnaround management, internal and forensic audit, credit risk management, project management, strategic organizational development, management consulting, operations management, and organizational transformation.

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